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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abby Anderson

May 7, 2025

5  out of  5
rating by Abby Anderson
"We are in the process of moving and needing to add some policies. James Turpin made the process simple, quick, affordable, and even prepared us for future changes we will need to make. Thanks so much!"
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Larry/Liz Schwartz

May 5, 2025

5  out of  5
rating by Larry/Liz Schwartz
"State Farm has been wonderful to deal with and I’ve had them for 15 plus years. Recently I had a problem and James Turpin helped me. Always was kind and professional with my phone calls and concerns. I would highly recommend their office."
We responded:
"Thank you for the kind words and the loyalty to State Farm. "
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Craig Cantafio

May 5, 2025

5  out of  5
rating by Craig Cantafio
"Thank you James for the help he did a great job helping me"
We responded:
"Hi Craig. Thank you for the kind words. So glad James was able to help"
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Andrea Torres

April 23, 2025

5  out of  5
rating by Andrea Torres
"I've been a satisfied customer for a while. Just called for a new quote and James was a pleasure to deal with - professional, knowledgeable and thorough."
We responded:
"Hi Andrea! Thank you for your loyalty and so glad James was able to show you the value he brings to our office. "
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Tyler Mason

April 12, 2025

5  out of  5
rating by Tyler Mason
"I wanna say these guys are awesome. I especially want to point out Benton, he helped switch, & basically found everything I had before but my price was so much better!! (Cheaper!). Very helpful, friendly, sounds “like a good neighbor”. When I canceled my old policy & got this new policy he helped me / explained to me about prorate because i had just paid my bill. Sure enough I got a check in the mail from my old insurance company. Thanks a lot State Farm! & great guy Benton! Happy to be a customer of your company."
We responded:
"Hi Tyler! Thank you so much for the great words. So glad Benton was able to help you switch and SAVE. "
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Sam Pessin

April 12, 2025

5  out of  5
rating by Sam Pessin
"I worked with Tammy and she was so amazing. Helpful, knowledge, and fast / clear with communications. I also loved State Farm because the person who does the sale is also your rep long term, so ongoing engagement is super easy. I was actually a geico customer, but every time you call them you get a call center and there’s zero continuity… which can be really inefficient. Highly recommend Lank Johnson and specifically Tammy!"
We responded:
"Hi Sam. Thank you so much for the review. So glad Tammy was able to help and show you the value that she brings to our agency. No call centers here! We will be here to help. "
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Brandon

April 10, 2025

5  out of  5
rating by Brandon
"Lank Johnson is a genuine guy! 5 stars for him self and his team! You can tell that they care about their policy holders. Anyone looking to get coverage with Lank Johnson and his team, do it!"
We responded:
"Hi Brandon. Thank you so much for the kind words. We take pride in our team, State Farm, and our policy holders. We are here to help!"
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Bobby S

April 4, 2025

5  out of  5
rating by Bobby S
"Tammy was very pleasant and knowledgeable. She helped me save tons of money by switching over to State Farm. Highly recommended!!!"
We responded:
"Hi Bobby. Thank you for the kind words. So glad Tammy was able to help and help you save!! "
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Ben Banville

April 2, 2025

5  out of  5
rating by Ben Banville
"James did a great job pitching, we weren't able to get a deal today but the customer service was awesome."
We responded:
"Hi Ben. Thank you for the kind words even though we weren’t able to win your business. So glad James was able to assist"
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Luanda Brown

April 2, 2025

5  out of  5
rating by Luanda Brown
"I had to call in a do a quick change and James was the right person to help and quickly adjust my issue! I love calling to organizations and getting my issues solved quickly without hassle! Great job!!!"
We responded:
"Hi Luanda. Thanks you for the kind words. So glad James was able to help quickly and show the value he brings to our agency. "
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Blaine Dockery

April 2, 2025

5  out of  5
rating by Blaine Dockery
"I wish to give another 5-star review to the Lank Johnson State Farm office. Agents Denise and more recently James have been awesome to work with. They are very easy to reach out to, really take their time with you, and they know their stuff. I insured a new house with James recently and he made the entire process easy and understandable. Highly recommended!"
We responded:
"Hi Blaine. Thank you so much for the kind words. So glad Denise and James had been able to help and show you the value they bring every day. "
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Kimberly Diggs

March 28, 2025

5  out of  5
rating by Kimberly Diggs
"I recently started working with Craig Carozza-Caviness, and he’s been incredibly helpful in tailoring both auto and home insurance policies to fit my family’s specific needs. He’s knowledgeable, responsive, and took the time to walk me through all the options. I highly recommend working with him!"
We responded:
"Hi Kimberly. Thank you for the kind words. So glad Craig was able to show the value he brings. "
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Scott Swope

March 28, 2025

5  out of  5
rating by Scott Swope
"I've recently become Power of Attorney for my brother and have been working to take care of things for him. Over the past month, I've worked with James Turpin to get an understanding of my brother's auto and homeowner's policies. James was very helpful and prompt with getting back to me with the information I needed. i would recommend James for any of your insurance needs."
We responded:
"Hi Scott. Thank you for the kind words. "
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Sakina Alston

March 26, 2025

5  out of  5
rating by Sakina Alston
"I had a great experience with Tammy Keller. She was very patient with me and seemed like she was genuinely trying to help me. I would definitely recommend her for your insurance needs!"
We responded:
"Hi Sakina Thank you for the kind words. So glad Tammy was able to assist "
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Ben Peterson

March 25, 2025

5  out of  5
rating by Ben Peterson
"Tammy Keller reached out to me in 2024 and got me a quote. We didn't go with State Farm but she promised she'd follow up with me in 2025. She kept her promise and was able to save us money this time around and we are now clients. Great service like that deserves to win the business."
We responded:
"Hi Ben! Thank you for giving us a second chance. So glad Tammy hard work and persistence was able to win your business and save you money. "
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Nicole Brim

March 21, 2025

5  out of  5
rating by Nicole Brim
"James help me get a quote on homeowners insurance. He answered all my questions and was very professional!!"
We responded:
"Hi Nicole! Thank you for the kind words. So glad James was able to help. "
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Betty Taylor

March 19, 2025

5  out of  5
rating by Betty Taylor
"James Turpin gives great service! He was taught well."
We responded:
"Hi Betty! Thank you for the compliment. So glad he was able to help"
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Willie Robinson

March 19, 2025

5  out of  5
rating by Willie Robinson
"James did and excellent job helping me."
We responded:
"Hi Willie! Thank you for the kind words. So glad James was able to help you and show you the value he brings to our agency"
Profile photo of Chris Schimoler

Chris Schimoler

March 18, 2025

5  out of  5
rating by Chris Schimoler
"Fantastic experience with James Turpin. He's extremely helpful and knowledgeable with listing all the possibilities and aiding in making an informed decision. Great communication and very, very prompt service."
We responded:
"Hi Chris! Thank you so much for the kind words. So glad James was able to help you and show you the value he brings. "
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Mckayla Wright

March 18, 2025

5  out of  5
rating by Mckayla Wright
"James is AMAZING! He has helped me with every little need between car insurance and life insurance!"
We responded:
"Hi Mckayla. Thank you for the kind words. So glad James was able to help and be amazing. "
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Cindy Rozon

March 17, 2025

5  out of  5
rating by Cindy Rozon
"Since we switched policies to State Farm, our experience with Tammy has been wonderful. After working with automated representatives, Tammy sets the tone for why you want to work with an agent. She is kind and detailed, cares about our well-being, and provides the best coverage. Thanks for the great experience!"
We responded:
"Hi Cindy! Thank you for the great words. So glad Tammy was able to show the value of herself and our agency. "
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Johnny Craft

March 13, 2025

5  out of  5
rating by Johnny Craft
"James is doing great job. Thanks for the help and new policies for home and auto."
We responded:
"Hi Johnny! Thank you for the kind words. So glad James was able to show the value and help with home and auto. "
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Lake Side

March 12, 2025

5  out of  5
rating by Lake Side
"James is a great new addition to the New Market State Farm team. He walked me through a new policy procedure explaining each step while looking for discount possibilities along the way. Much appreciated James."
We responded:
"Hi Lake! Thank you for the kind words and great review. So glad James was able to help you "
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Monica Fentress

March 11, 2025

5  out of  5
rating by Monica Fentress
"Craig was great. Great customer service"
We responded:
"Hi Monica. Thank you for the kind words. So glad Craig was so helpful"
Profile photo of Sharon Childs

Sharon Childs

March 11, 2025

5  out of  5
rating by Sharon Childs
"I just spoke to the rep Benton Ward on the phone. He was so helpful & friendly. I serve the public as well and I always like to compliment good customer service when I see it. Benton gave me all the info I needed with a smile (in his voice) in an email."
We responded:
"Hi Sharon. Love the words you left for Benton. So glad he was able to show the value he brings to our agency every day "