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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Manzano

August 15, 2025

5  out of  5
rating by Sarah Manzano
"James was incredibly helpful and informative."
We responded:
"Thank you, Sarah! I'm happy to hear that James was able to provide you with helpful and informative service. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Dayziah Nichols

August 11, 2025

5  out of  5
rating by Dayziah Nichols
"I’ve had a wonderful experience here for the last 2 years! Recently James has been especially helpful in my decision to switch from term life insurance to whole/perm life. He has exceptional customer service and made the entire process very seamless and quick. 5 stars all around!"
We responded:
"Thank you, Dayziah! I'm happy to hear about your positive experience over the past two years. James is indeed a valuable part of our team, and I'm glad he could assist you with your insurance switch so smoothly. We appreciate your kind words and your trust in us. If you need anything else, feel free to reach out!"
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Evan Moffitt

July 28, 2025

5  out of  5
rating by Evan Moffitt
"James was incredibly helpful in finding me the best deal on my auto insurance. He took the time to explain everything clearly and made the whole process easy to understand. I really appreciated his patience and professionalism throughout—highly recommend working with him!"
We responded:
"Thank you for your review, Evan! I'm happy to hear that James was able to assist you in finding a great deal on your insurance. His dedication to providing clear explanations and professional service is something we truly value. If you ever need further assistance, feel free to reach out!"
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Stephanie Helms

July 22, 2025

5  out of  5
rating by Stephanie Helms
"James is the man! I am taking over the insurance from a previous employee and James has been so patient with me. He really took the time to make sure I understood and had all the policy and payment information I needed. We have a lot of policies, so we spent over an hour on the phone. Thank you James, you will be my go to for insurance."
We responded:
"Thank you for your review, Stephanie! I'm happy to hear that James was able to assist you so thoroughly. It's great to know he made the transition smooth and informative for you. If you need any more help or have questions in the future, feel free to reach out!"
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S B

July 22, 2025

5  out of  5
rating by S B
"have worked with lanks team for a couple of years now with our house and auto coverage. my most recent experience was with james. he is extremely helpful and answered all questions to the best of his ability and was very transparent and informative. extremely patient and attentive and very lucky to work with a team that GENUINELY cares about the client and not just making a buck. thank you james for living up to the state farm jingle! 🤎"
We responded:
"Thank you, S B, for your wonderful feedback! I'm happy to hear that James provided such helpful and transparent service. Our team truly values building genuine relationships, and it's great to know that this is reflected in your experience. If you ever need anything else, feel free to reach out!"
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Nick Baines

July 18, 2025

5  out of  5
rating by Nick Baines
"Lank Johnson was excellent to work with explain everything in detail got multiple policies through him if I ever need another insurance quote definitely will be giving him a call first thanks for all the help"
We responded:
"Thank you for your review, Nick! I'm happy to hear that you found working with our office so helpful and informative. It's great to know that you trust us with your insurance needs. If you ever need anything else, don't hesitate to reach out!"
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Michael Trimper

July 17, 2025

5  out of  5
rating by Michael Trimper
"I want to extend a big thank you to James for all his help and assistance as always!!! Mike Trimper."
We responded:
"Thank you, Michael! I'm happy to hear that James has been so helpful and supportive. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Chris DeBoy

July 15, 2025

5  out of  5
rating by Chris DeBoy
"Responsive to changing needs. Tammy Keller = massive help, great customer focus!"
We responded:
"Chris, thank you for your review! I'm happy to hear that Tammy was a massive help and provided great customer focus. We’re committed to being responsive to your changing needs. Let us know if there's anything else we can do for you!"
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Eric Beard

July 11, 2025

5  out of  5
rating by Eric Beard
"We shopped around for new homeowners, auto, and umbrella insurance and decided to check with Lank Johnson - State Farm in New Market, MD. James in the office thoroughly discussed coverage and cost, and ultimately provided a better rate than competitors. James clearly explained everything and answered all our questions. I highly recommend contacting James at the New Market office if you are looking for insurance coverage."
We responded:
"Thank you for your review, Eric! I'm happy to hear that James was able to assist you with your insurance needs and provide a competitive rate. We appreciate your recommendation and are here to help with any future questions or needs. Thanks for choosing us!"
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Gary Harbison

July 7, 2025

5  out of  5
rating by Gary Harbison
"I worked with James Turpin and got amazing rates and experience. He took the time to individually part out each car and person on my rate to make sure I was able to compare my insurance rates and individualize the prices between the different drivers on my policy . He was very patient and kind and didn’t skip a beat! Over all 10/10 as he even worked over a couple times just to make sure he took care of me and my needs! Definitely recommend anyone to reach out to James and get some great rates and personality!"
We responded:
"Thank you, Gary! I'm happy to hear about your positive experience with James. It's great to know he provided such personalized service and went the extra mile to ensure your needs were met. We appreciate your recommendation and are here if you need anything else!"
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C

July 2, 2025

5  out of  5
rating by C
"Tammy Keller was great! She was patient, stayed in touch ( I was really bad at it) and worked with me until I swapped my current policy to State Farm. Very responsive, and helpful. Glad I did the change. Thanks Tammy- Cristina"
We responded:
"Thank you, Cristina! I'm happy to hear that Tammy provided such excellent support and made your transition to State Farm smooth. We appreciate your trust in us and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Adriane Samuels

July 1, 2025

5  out of  5
rating by Adriane Samuels
"This was a pleasant experience in getting my bundle insurance. They were very kind and pleasant and made it so easy to get the insurance that I need Thank You."
We responded:
"Thank you, Adriane! I'm happy to hear that your experience with getting bundle insurance was smooth and enjoyable. Our team is dedicated to making the process as easy as possible for you. If you have any questions or need further assistance, feel free to reach out anytime!"
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shukrullo mirvaidullaev

June 27, 2025

5  out of  5
rating by shukrullo mirvaidullaev
"I’m currently working with Tammy Keller, and she is truly an amazing person. To be honest, I’ve never met someone so polite. She saved me a lot of money, and her service is honestly the best I’ve ever experienced. If I could give 20 stars, I would—because she helped me so much. I highly recommend her to everyone!"
We responded:
"Thank you, Shukrullo, for your fantastic feedback! I'm delighted to hear about your positive experience with Tammy. Her dedication to providing exceptional service is truly appreciated, and I'm glad she could assist you so effectively. If you need anything else, feel free to reach out!"
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J R

June 24, 2025

5  out of  5
rating by J R
"James was spectacular! He delivered excellent customer service, great humor, just the perfect call and resolved the problem without any further issues. I truly appreciated James and his great spirit!"
We responded:
"Thank you, R R! I'm happy to hear that James provided you with such excellent service and a touch of humor. We're grateful to have him on our team, and it's wonderful to know he resolved your issue smoothly. If you need anything else, feel free to reach out!"
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Bryant Hannie

June 18, 2025

5  out of  5
rating by Bryant Hannie
"We’ve been with Lank at State Farm for years, and he has consistently provided top-notch service. He’s knowledgeable, responsive, and always goes the extra mile to make sure we’re taken care of. Most recently, he even stayed after hours to accommodate our schedule — something you just don’t see often these days. It’s rare to find someone so dedicated and dependable. Highly recommend Lank to anyone looking for a trustworthy and caring insurance agent!"
We responded:
"Thank you, Bryant! I'm grateful for your kind words and for being a loyal customer over the years. It's wonderful to know that our dedication and service have made a difference for you. If you ever need anything else, feel free to reach out!"
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John McCaul

June 11, 2025

5  out of  5
rating by John McCaul
"James was super helpful and patient and expertly walked me through a complicated process."
We responded:
"Thank you for your review, John! I'm happy to hear that James was able to assist you with patience and expertise. Our team is dedicated to making complicated processes easier for our customers. Let us know if there's anything else we can do for you!"
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Noah Brisbane

June 5, 2025

5  out of  5
rating by Noah Brisbane
"James Turpin is an outstanding and exceptional worker. he was helpful down to the T and deserves a raise"
We responded:
"Noah, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. James cares a lot about our customers. "
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Rodarta

June 3, 2025

5  out of  5
rating by Rodarta
"James Turpin is fantastic. He is extremely professional and wants to do right by his customer. I highly recommend James. He is a true asset with Lank Johnson firm."
We responded:
"Rodarta, thank you! We appreciate your trust in us to take care of your insurance policies"
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Natalie Cardenas

May 29, 2025

5  out of  5
rating by Natalie Cardenas
"Working with James has been so great! He goes above and beyond and always responds promptly and he’s very helpful!"
We responded:
"We’re so glad to hear James has been helpful and responsive for you, Natalie! Thanks for the kind words—we appreciate it! "
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Jida Mourad

May 28, 2025

5  out of  5
rating by Jida Mourad
"My family and I worked with James Turpin and got amazing rates and experience. James was so diligent in ensuring we had the best experience here. He was always accessible and made us feel comfortable and wanted. Definitely get in touch with James if you’re in the market for insurance!!"
We responded:
"It means a lot that you and your family felt supported throughout the process, Jida—thank you for sharing your experience with us!"
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Angela Fleming

May 27, 2025

5  out of  5
rating by Angela Fleming
"James is the best he always helps me make it right on my insurance business with state farm get them they really help"
We responded:
"We appreciate your review, Angela! We're happy to hear James continues to be helpful with your insurance needs. Thanks for choosing us! "
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Mohamed Mourad

May 22, 2025

5  out of  5
rating by Mohamed Mourad
"He works hard to please his clients. Always answer the phone. Also he gave me best rate in the market."
We responded:
"Thank you, Mohamed! We’re glad our team could assist you with your insurance needs. Thanks for choosing our office! "
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Clay Kohnen

May 15, 2025

5  out of  5
rating by Clay Kohnen
"James Turpin is working hard, and coming up with good ideas to help me get the proper insurance to meet Kohnen Fitness’ (my business) needs."
We responded:
"Thanks, Clay! We’re happy to support your business and appreciate the opportunity to help."
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rabii Doulabi

May 15, 2025

5  out of  5
rating by rabii Doulabi
"I really appreciate your service Mr James 👍"
We responded:
"Thank you, Rabii! We appreciate your kind words and support! "
Profile photo of Abby Anderson

Abby Anderson

May 7, 2025

5  out of  5
rating by Abby Anderson
"We are in the process of moving and needing to add some policies. James Turpin made the process simple, quick, affordable, and even prepared us for future changes we will need to make. Thanks so much!"
We responded:
"Thanks so much, Abby! We’re glad we could help make things easier during your move. Thanks for choosing us!! "