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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sakina Alston

Sakina Alston

March 26, 2025

5  out of  5
rating by Sakina Alston
"I had a great experience with Tammy Keller. She was very patient with me and seemed like she was genuinely trying to help me. I would definitely recommend her for your insurance needs!"
We responded:
"Hi Sakina Thank you for the kind words. So glad Tammy was able to assist "
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Ben Peterson

March 25, 2025

5  out of  5
rating by Ben Peterson
"Tammy Keller reached out to me in 2024 and got me a quote. We didn't go with State Farm but she promised she'd follow up with me in 2025. She kept her promise and was able to save us money this time around and we are now clients. Great service like that deserves to win the business."
We responded:
"Hi Ben! Thank you for giving us a second chance. So glad Tammy hard work and persistence was able to win your business and save you money. "
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Nicole Brim

March 21, 2025

5  out of  5
rating by Nicole Brim
"James help me get a quote on homeowners insurance. He answered all my questions and was very professional!!"
We responded:
"Hi Nicole! Thank you for the kind words. So glad James was able to help. "
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Betty Taylor

March 19, 2025

5  out of  5
rating by Betty Taylor
"James Turpin gives great service! He was taught well."
We responded:
"Hi Betty! Thank you for the compliment. So glad he was able to help"
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Willie Robinson

March 19, 2025

5  out of  5
rating by Willie Robinson
"James did and excellent job helping me."
We responded:
"Hi Willie! Thank you for the kind words. So glad James was able to help you and show you the value he brings to our agency"
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Chris Schimoler

March 18, 2025

5  out of  5
rating by Chris Schimoler
"Fantastic experience with James Turpin. He's extremely helpful and knowledgeable with listing all the possibilities and aiding in making an informed decision. Great communication and very, very prompt service."
We responded:
"Hi Chris! Thank you so much for the kind words. So glad James was able to help you and show you the value he brings. "
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Mckayla Wright

March 18, 2025

5  out of  5
rating by Mckayla Wright
"James is AMAZING! He has helped me with every little need between car insurance and life insurance!"
We responded:
"Hi Mckayla. Thank you for the kind words. So glad James was able to help and be amazing. "
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Cindy Rozon

March 17, 2025

5  out of  5
rating by Cindy Rozon
"Since we switched policies to State Farm, our experience with Tammy has been wonderful. After working with automated representatives, Tammy sets the tone for why you want to work with an agent. She is kind and detailed, cares about our well-being, and provides the best coverage. Thanks for the great experience!"
We responded:
"Hi Cindy! Thank you for the great words. So glad Tammy was able to show the value of herself and our agency. "
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Johnny Craft

March 13, 2025

5  out of  5
rating by Johnny Craft
"James is doing great job. Thanks for the help and new policies for home and auto."
We responded:
"Hi Johnny! Thank you for the kind words. So glad James was able to show the value and help with home and auto. "
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Lake Side

March 12, 2025

5  out of  5
rating by Lake Side
"James is a great new addition to the New Market State Farm team. He walked me through a new policy procedure explaining each step while looking for discount possibilities along the way. Much appreciated James."
We responded:
"Hi Lake! Thank you for the kind words and great review. So glad James was able to help you "
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Monica Fentress

March 11, 2025

5  out of  5
rating by Monica Fentress
"Craig was great. Great customer service"
We responded:
"Hi Monica. Thank you for the kind words. So glad Craig was so helpful"
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Sharon Childs

March 11, 2025

5  out of  5
rating by Sharon Childs
"I just spoke to the rep Benton Ward on the phone. He was so helpful & friendly. I serve the public as well and I always like to compliment good customer service when I see it. Benton gave me all the info I needed with a smile (in his voice) in an email."
We responded:
"Hi Sharon. Love the words you left for Benton. So glad he was able to show the value he brings to our agency every day "
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Kyra Rogers

March 11, 2025

5  out of  5
rating by Kyra Rogers
"Jake was fantastic! He was super helpful and made the whole insurance process easy to understand. He found me great coverage at a good price and was always available to answer my questions. I highly recommend him for anyone looking for a reliable insurance agent!"
We responded:
"Hi Kyra! Thank k you for the kind words. So happy that Jake was able to help and show the value he brings. "
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Gurinder Singh

March 11, 2025

5  out of  5
rating by Gurinder Singh
"Benton was amazing on the phone. Easy going, laid back. Didn't feel pressured to buy anything during our call."
We responded:
"Hi Gurinder. Thank you for the kind words. So glad Benton was able to help you. "
Profile photo of Nigel Kh

Nigel Kh

March 6, 2025

5  out of  5
rating by Nigel Kh
"Ben my agent was wonderful to engage with, he save me money on my policy and helped me navigate the insurance pitfalls when shopping around. Keep up the great customer service!"
We responded:
"Hi Nigel. Thank you for the kind words. So glad we could help you and save you money while giving great customer service "
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Jacqueline Waas

March 4, 2025

5  out of  5
rating by Jacqueline Waas
"I have had a great experience working with Tammy and James. I made the decision to switch insurance companies after 15 years when my trusted advisor retired. Because the relationship with my advisor is of utmost importance I researched and found Lank Johnson’s office via their great reviews. I have been nothing short of impressed with the care they give their clients. They are wonderful with follow up and communication. They are patient and helpful. Everything you could ask for and more."
We responded:
"Hi Jacqueline. Thank you so much for the kind words! It’s always a great feeling to see such kind words. So glad James and Tammy have been able to assist and show you the value that they bring every day. "
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Abby Humbel

February 28, 2025

5  out of  5
rating by Abby Humbel
"Jake was wonderful to work with! I got a new policy for two vehicles — he made the process so easy, and got me the most affordable price possible. He explained everything well, communicated quickly, and was so friendly!😊"
We responded:
"Hi Abby! Thank you for the kind words. So glad Jake was able to help you and show the value of State Farm!"
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Chet Douglas

February 27, 2025

5  out of  5
rating by Chet Douglas
"Worked with James at Lank Johnson State Farm, and the customer service was excellent! Highly recommend!"
We responded:
"Hi Chet. Thank you for the nice words. We are here when you need us!"
Profile photo of Mike Lyons

Mike Lyons

February 27, 2025

5  out of  5
rating by Mike Lyons
"I called and spoke to James and he was super helpful. He went through each vehicle on my policy to ensure we have the updated discounts. It was appreciated! Thanks James"
We responded:
"Hi Mike! Thank you for the kind words. So glad James helped. We look forward to helping you in the future as well."
Profile photo of Clay Anders

Clay Anders

February 26, 2025

5  out of  5
rating by Clay Anders
"I am highly impressed by James Turpin's level of service and professionalism. I would definitely recommend him and this insurance agency to anyone!"
We responded:
"Hi Clay! Thank you so much for the kind words. So glad James was able to show you his value and how he cares. "
Profile photo of Jack

Jack

February 26, 2025

5  out of  5
rating by Jack
"James was a big help with my insurance needs. Told me everything I needed too know for my policy and I was very pleased."
We responded:
"Hi Jack! Thank you for your kind words. So glad James was able to help you. "
Profile photo of Neal Walker

Neal Walker

February 19, 2025

5  out of  5
rating by Neal Walker
"Called with questions about my premium. Craig did a great job answering everything and ensuring I had the proper coverage for my situation."
We responded:
"Hi Neal! Thank you for the kind words. So glad Craig was able to help you and answer your questions. "
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T L

February 19, 2025

5  out of  5
rating by T L
"Excellent work Benton Ward Truly help me out to get everything organized with my car insurance. Thank you very much."
We responded:
"Hi TL. Thank you for the kind words. So glad Benton was able to help and show you his value. "
Profile photo of Shariss Hite

Shariss Hite

February 12, 2025

5  out of  5
rating by Shariss Hite
"Had to add 2 new cars to my already lengthy policy. I just knew it was going to be a headache… lol. But the gentleman that helped me out, James Turpin, was absolutely AMAZING!!! He went above and beyond to make sure he checked for every possible discount and helped me with all of my questions along the way! His customer service was simply refreshing. I appreciate him more than he will ever know! Made it an easy and pleasant experience!!! Thank You James!!! Someone give this young man a raise!!!"
We responded:
"Hi Shariss!! Thank you so much for the kind words. So glad James could help and show you the value he brings to our team. "
Profile photo of Robert Yancey

Robert Yancey

February 3, 2025

5  out of  5
rating by Robert Yancey
"Craig was great answered all my questions and got me a good quote saved a lot of money truly appreciate it"
We responded:
"Hi Robert.thank you for the kind words. I am so glad Craig was able to help you and save you money! "