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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of J K (TheyCallMeJFK)

J K (TheyCallMeJFK)

February 26, 2026

5  out of  5
rating by J K (TheyCallMeJFK)
"Tammy was excellent with helping me get switched back over to statefarm insurance. Quick but very thorough with all the different add ons and options. She was very clear on the price and very patient. If you need insurance go to Lank. It was the reason I switched from Erie because my agent got bought out for a bigger agency and was lacking that small business feel. Again ask for Tammy! She’s the best"
We responded:
"Thank you, J K, for sharing your experience! I'm glad Tammy could assist you with your switch back to State Farm and provide the thorough service you were looking for. We appreciate your trust in us and are happy to offer that personal touch you value. If you have any more questions or need further assistance, feel free to reach out!"
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Nompumelelo Dube

February 24, 2026

5  out of  5
rating by Nompumelelo Dube
"Professional and respectful"
We responded:
"Hey there! Thank you for your review and for highlighting the great price and professional, respectful service you received with your homeowners insurance. We appreciate you choosing our office and are here anytime you need assistance."
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Tonya Cooper

February 23, 2026

5  out of  5
rating by Tonya Cooper
"Helped me save money and so easy to work with!!"
We responded:
"Thank you, Tonya! I'm happy to hear that you found it easy to work with us and that we could help you save money. If you ever need anything else, feel free to reach out!"
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Bianca Scally

February 16, 2026

5  out of  5
rating by Bianca Scally
"Tammy Keller was the most helpful and made this experience so easy for my dad and I. Greatly appreciated the work she put in and how she valuables the time of her clients."
We responded:
"Thank you for your review, Bianca! I'm happy to hear that Tammy made the experience smooth for you and your dad. We truly value your time and appreciate your kind words. If you need anything else, feel free to reach out!"
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Sky Bundick

February 9, 2026

5  out of  5
rating by Sky Bundick
"James has been really helpful with any problems I have and answers my questions very well"
We responded:
"Sky, thank you for sharing your experience! I'm happy to hear that James has been helpful and responsive to your needs. Our team is dedicated to providing excellent service, and it's great to know we're meeting your expectations. If you have any more questions or need assistance, feel free to reach out anytime!"
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Lisa Hengemihle

February 4, 2026

5  out of  5
rating by Lisa Hengemihle
"James did a wonderful job on getting all of my insurance taken care of and all my questions anwered,he should get a raise."
We responded:
"Thank you, Lisa! I'm happy to hear that James provided excellent service and addressed all your insurance needs. Your feedback is greatly appreciated, and I'll be sure to pass along your kind words to him. If you have any more questions or need further assistance, feel free to reach out!"
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Arlette Romano

February 2, 2026

5  out of  5
rating by Arlette Romano
"The Lank Johnson office was really helpful in answering all my questions and referring to me the right insurance broker/agent to assist with my special case."
We responded:
"Thank you, Arlette! I'm happy to know our office was able to assist you with your questions and connect you with the right insurance professional for your needs. We’re always here to help with anything else you might need!"
Profile photo of Lisa phelps

Lisa phelps

January 30, 2026

5  out of  5
rating by Lisa phelps
"James was a great help to me in adding my Home owners and bundling my auto insurance! He was patient and kind! Much appreciated in these crazy times. Please reach out to Josh Allen over Patrick Mahomes next year!"
We responded:
"Thank you, Lisa! I'm happy to hear that James provided such helpful service with your insurance needs. We appreciate your trust in us during these times. If you have any more questions or need further assistance, feel free to reach out!"
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Geraldin Lenkoue

January 26, 2026

5  out of  5
rating by Geraldin Lenkoue
"James helped me out today with my insurance questions and explained all the details about the policy. I am very happy and satisfied with his help. Thank you again."
We responded:
"Thank you for your review, Geraldin! I'm glad to hear that James was able to assist you with your insurance questions and provide clear explanations. Your satisfaction is important to us. Let us know if there's anything else we can do for you!"
Profile photo of C

C

January 14, 2026

5  out of  5
rating by C
"Very Helpful, and on top of it team. Good rates as well. They strive for excellent customer service."
We responded:
"Thank you, Cristina! I'm happy to hear that Tammy provided such excellent support and made your transition to State Farm smooth. We appreciate your trust in us and are here to assist with any future needs. Let us know if there's anything else we can do for you!"
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Ryan Groene

January 7, 2026

5  out of  5
rating by Ryan Groene
"James was super helpful when getting me some auto insurance quotes - I had a ton of questions and requests and James helped me out with it all! Thank you!"
We responded:
"Thank you, Ryan! I'm happy to hear that James was able to assist you with your insurance needs and answer all your questions. We appreciate your feedback and are always here to help with anything else you might need. Thanks for choosing us!"
Profile photo of Diane Preston

Diane Preston

December 19, 2025

5  out of  5
rating by Diane Preston
"James was wonderful however ,he was not able to bet my current insurance quote !! Lovely doing business with this gentelman."
We responded:
"Thank you, Diane, for your kind words! I'm glad to hear that James provided you with a positive experience, even if we couldn't match your current quote. We appreciate your feedback and are always here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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brendon savage

December 16, 2025

5  out of  5
rating by brendon savage
"James helped me out big time. Above and beyond service."
We responded:
"Thank you, Brendon! I'm happy to hear that James provided exceptional service. Our team is dedicated to going the extra mile for our customers. If you need anything else, feel free to reach out!"
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Justin Brown

December 11, 2025

5  out of  5
rating by Justin Brown
"Tammy Keller has been great to work with. Prompt and kind service!!!"
We responded:
"Thank you, Justin! I'm happy to hear that Tammy provided you with prompt and kind service. Our team is dedicated to offering the best experience possible. If you need anything else, feel free to reach out!"
Profile photo of AChrista Malamut

AChrista Malamut

December 8, 2025

5  out of  5
rating by AChrista Malamut
"James does great job helping his customers out right away. He is very quick efficient. Thank you,"
We responded:
"Thank you for your wonderful feedback! I'm happy to hear that James provided you with quick and efficient service. Our team is dedicated to offering the best support possible. Let us know if there's anything else we can assist you with!"
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Tricia Fisher

November 25, 2025

5  out of  5
rating by Tricia Fisher
"James did a wonderful job helping me add my daughter to my policy and explaining all the discounts available."
We responded:
"Thank you, Tricia! I'm happy to hear that James was able to assist you with adding your daughter to your policy and explaining the discounts. We appreciate your feedback and are always here to help with any questions or needs you may have. Thanks for choosing us!"
Profile photo of Doug Campbell

Doug Campbell

November 21, 2025

5  out of  5
rating by Doug Campbell
"Wonderful personal touch, good price. I don't often leave reviews online -- if something is ok, I just figure it's business as usual. But I had an exceptional experience with a quote from James Turpin, an insurance agent with the Lank Johnson State Farm agency. James was very professional--my situation is a little unusual but he knew everything that was needed. I had a couple of calls with him, the final one where he gave me my quote. Most agents would leave it at that, but James always expressed interest beyond the business of insurance. He was interested in my life, in what I hope for and the things that are important to me personally. I was left with a strong impression that this was someone I'd turn to as a friend, someone I'll go back to for all my insurance needs in the future. Thanks, James!"
We responded:
"Thank you, Doug, for sharing your experience! I'm delighted to hear that James made such a positive impact with his professional and personal approach. It's wonderful to know that he took the time to understand your unique situation and connect with you on a personal level. We truly appreciate your trust and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Erika Reyes

November 14, 2025

5  out of  5
rating by Erika Reyes
"James was so helpful adding my new vehicle and clarifying all questions and concerns. I usually speak to Tammy, she’s great also, always very detailed & patient. Overall, great customer service & representatives!!"
We responded:
"Thank you, Erika! I'm happy to hear that James was able to assist you. Tammy is indeed a valuable part of our team, and I'm glad she's been able to provide you with detailed and patient service. We appreciate your kind words about our customer service! Let us know if there's anything else we can do for you."
Profile photo of Mike Lyons

Mike Lyons

November 13, 2025

5  out of  5
rating by Mike Lyons
"I called and spoke to Evan on 13 Nov to make a payment and he was super helpful. He was very courteous and did a great job! It was appreciated! Thanks Evan"
Profile photo of Angie Palmisano

Angie Palmisano

November 5, 2025

5  out of  5
rating by Angie Palmisano
"James truly helped me with a couple questions and bank changes."
We responded:
"Thank you, Angie! I'm happy to hear that James was able to assist you with your questions and bank changes. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Vernon Scott

November 4, 2025

5  out of  5
rating by Vernon Scott
"James Was Absolutely Out Standing Agent.... Not Pushy BUT CALM / RELAXED 💯"
We responded:
"Thank you for your feedback, Vernon! I'm happy to hear that James provided you with such a calm and relaxed experience. We appreciate your support and are here if you need anything else!"
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Lisa Frey

October 30, 2025

5  out of  5
rating by Lisa Frey
"James was so helpful & professional. He is friendly and has great personality! It was a pleasure doing business with him. He's a great representative for State Farm! Who needs "Jake?""
We responded:
"Thank you, Lisa! I'm happy to hear that James provided such a helpful and professional experience. We're proud to have him on our team, and it's wonderful to know he made your experience enjoyable. If you ever need anything else, feel free to reach out!"
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Robert Reynolds

October 30, 2025

5  out of  5
rating by Robert Reynolds
"James took great care of me each and every time I called in! Thank you !"
We responded:
"Thank you, Robert! I'm happy to hear that James provided you with excellent service every time you reached out. We appreciate your feedback and are here for any future insurance needs or questions. Let us know if there's anything else we can do for you!"
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Fernando Barnes

October 29, 2025

5  out of  5
rating by Fernando Barnes
"James did a good job helping me out. He was friendly, patient, and very helpful in resolving my issue quickly. Overall great experience."
We responded:
"Thank you for your review, Fernando! I'm happy to hear that James provided you with such a positive experience. Our team is dedicated to offering friendly and efficient service, and it's great to know we met your expectations. If you ever need anything else, feel free to reach out!"
Profile photo of Trina Moore

Trina Moore

October 21, 2025

5  out of  5
rating by Trina Moore
"I don't normally leave reviews but this is deserving James Turpin is the best. Typically I would dred needing to call my insurance company for anything but James has always made the process stress free for me making mylife a little easier for that I appreciate him."
We responded:
"Thank you for your review, Trina! I'm so happy to hear that James has made your experience with us stress free and enjoyable. Your appreciation means a lot to us. If there's anything else we can do for you, just let us know!"